DFR

Inventory in TRIRIGA

In this session, facilities management staff will learn how to find inventory items in U Market's catalog, request parts for a work task, and remove items that are no longer needed. 

Live training is available on an as-needed basis. Contact [email protected] to request one-on-one or small group training sessions for this course.

Key Management for DFRs

This course teaches how to create a request for a key and track the status of your key request. You will also learn how to assign a new key holder to a key and record a change in the key holder. At the conclusion of the instruction, you will practice submitting a Key Request in the TRIRIGA training environment. It is recommended you complete the Create a Service Request course before Key Requests.  

Service Requests

Learn how to Create a Service Request from Request Central for yourself or on behalf of someone else. Service Requests will often become work tasks that are used to commission the facility staff to complete the request. After completing the short tutorial, you will practice creating your first Service Request in the TRIRIGA training environment. This course should take approximately 30 minutes to complete.

101 - TRIRIGA 101

In the fall of 2020, the University of Minnesota implemented TRIRIGA, a new software system that will help us better manage our assets. This course will help you understand why we made this change, and will walk through a simulation of the software. This course is a prerequisite for all other training and should take approximately 30 minutes to complete.