University Services
You will learn how allocations are structured, which data fields are in each section of the record, and how to revise the common elements of a space record like departments, function codes, and occupants. This will give you an overview of how to complete space Survey in TRIRIGA.
From this course you will learn how to use TRIRIGA to find your space records, organize your records, and use the floor plan graphic.
This course will review how to create and monitor an RRC Portfolio Plan Concept.
This course will review how to create and monitor project requests.
Frontline Facilities Management staff will learn how to use TRIRIGA to accomplish core activities: find worktasks assigned to oneself, document notes, time worked, look up data on equipment and assets, view Purchase Orders, and add and return inventory items to a work task.
This course will introduce you to work tasks in TRIRIGA. You will learn the methods to create a work task, the phases of a work task and their associated activities. To further deconstruct the work task, we examine its states and the actions that take place in each state. This course is foundational and required before you proceed to Work Management.
This course teaches how to create a request for a key and track the status of your key request. You will also learn how to assign a new key holder to a key and record a change in the key holder. At the conclusion of the instruction, you will practice submitting a Key Request in the TRIRIGA training environment. It is recommended you complete the Create a Service Request course before Key Requests.
Learn how to work with Purchase Orders in TRIRIGA. This course covers using purchase orders from within a Work Task. When done you will understand the different types of Purchase Orders, how to create and track as well as receive Purchase Orders.
Learn how to Create a Service Request from Request Central for yourself or on behalf of someone else. Service Requests will often become work tasks that are used to commission the facility staff to complete the request. After completing the short tutorial, you will practice creating your first Service Request in the TRIRIGA training environment. This course should take approximately 30 minutes to complete.
This course will instruct how to work with Contracts in TRIRIGA. Topics will include new terms, creation of Contracts, Contracts approval workflow and approving Contracts.